All Topics
ADVOCACY
The United States-Mexico-Canada Agreement – What CMCs Need to Know
By: Michael Brennan | Published: Winter 2019
Most important to Canadian CMCs is the issue of access to the U.S. consulting client market. Has anything changed under the new agreement?
AWARDS
The Constantinus Awards: Building Pride in our Profession
By: Glenn Yonemitsu | Published: Spring 2019
Why every consultant who has a project they are proud of should consider their involvement with this program.
AWARD PROFILES
CANADIAN CMC PROJECT OF THE YEAR
Top 2019 Submissions | Published: Summer 2019
Why every consultant who has a project they are proud of should consider their involvement with this program.
BRANDING
THE IMPACT OF BRANDS ON SOCIETY IN 2020
By: Sharon A.M. MacLean | Published: Fall 2020
Ensuring your customers feel heard and uniting them with an irresistible experience is crucial for success.
BRANDING
YOUR REPUTATION MEASURED AS AN INTANGIBLE ASSET
By: Sharon A.M. MacLean | Published: Spring 2020
We live in a “Reputation Economy", where your repute matters as much – possibly more – to clients than the products and services you sell.
CATALYST 2020
CATALYST 2020 MANAGEMENT CONSULTING CONFERENCE – WHAT YOU MISSED
By: Craig Mackay & Bernie Uhlich | Published: Fall 2020
A review of some key themes and takeaways we gleaned from this fantastic conference.
CHANGE MANAGEMENT
THE DOS AND DON'TS OF RAPID CYCLE IMPROVEMENT, YOUR BEST ALTERNATIVE TO TRADITIONAL CHANGE MANAGEMENT
By: Richard Eaton | Published: Spring 2020
A look at processes that we’ve seen work successfully, and others that you should avoid at all costs.
CHANGE MANAGEMENT
HOW TO ENABLE BETTER CHANGE INITIATIVES WITH ANXIETY-REDUCING STAFF TRAINING
By: Dr. Dawn-Marie Turner | Published: Winter 2020
Understanding the anxiety we all experience when it comes to learning will help you design and deliver training that will lead to real change.
CHANGE MANAGEMENT
HELPING CHANGE LEADERS DRIVE THE FRONT LINE ACROSS THE FINISH LINE
By: Mumtaz Chaudhary | Published: Winter 2020
One of the truly rewarding aspects of any change is seeing the leaders you collaborate with guide their organizations to successful outcomes.
CHANGE MANAGEMENT
5 Steps to Verifying the Impact of your Transformation Initiative
By: Connie Siu | Published: Fall 2018
There needs to be a clear mechanism in place to measure results and validate the return on investment.
CHANGE MANAGEMENT
The Pivot: Radical Change for Success
By: Mumtaz Chaudhry | Published: Fall 2018
Standing still in such an evolving world simply isn’t an option any longer.
CHANGE MANAGEMENT
Effects of Change: Muscle Memory and your Employees
By: Dr. Dawn-Marie Turner | Published: Summer 2018
Employees have muscle memory too. Especially when it comes to organizational change.
CHANGE MANAGEMENT
How to Drive Breakthrough Results on Change Leadership Initiatives
By: Jordan Sandler | Published: Spring 2018
Learn the key elements of a breakthrough change strategy.
CHANGE MANAGEMENT
4 Change Management Trends to Watch in 2018
By: Mumtaz Chaudhary | Published: Winter 2018
A look at the trends in change management that are expected to take hold in 2018 and beyond.
CHANGE MANAGEMENT
One Simple Step to Help You Reduce the Uncertainty of Change
By: Dr. Dawn-Marie Turner | Published: Fall 2017
Ensuring early in the launching of any organizational change that people know, understand, and believe in the outcome saves time and reduces risk.
CHANGE MANAGEMENT
Change Leadership for a New Era
By: Mumtaz Chaudhary | Published: Summer 2017
Breaking down the key best practices when it comes to enabling success for transformation initiatives.
CONSULTING BEST PRACTICES
A PERSONAL OPERATING MODEL FOR THE INDEPENDENT CONSULTANT
By: Wayne Balardo | Published: Spring 2020
This model may help you leverage your subconscious, which is one of the most powerful tools we have at our disposal.
CONSULTING BEST PRACTICES
Responding to RFPs: Vendor Beware
By: Cal Harrison | Published: Fall 2017
An analysis of the key factors to consider when deciding whether to respond to a RFP.
CORPORATE CULTURE
HOW TO MAINTAIN YOUR CORPORATE CULTURE IN A VIRTUAL ENVIRONMENT
By: Dr. Dawn-Marie Turner | Published: Summer 2020
Your organizational culture is the engine that runs your organization.
CMC-CANADA NEWS
CMC-Canada Strategic Plan 2020-2023: The Way Forward
By: Michael Brennan | Published: Winter 2020
The Way Forward will help modernize management consulting in Canada, expand awareness and influence of the profession and grow membership.
CMC-CANADA NEWS
exciting new cmc-canada membership benefits
By: Jason Blow | Published: Summer 2019
We are very pleased to announce new value-added partnerships to help make work more productive and life a little easier.
CMC-CANADA NEWS
INCREASING MEMBER VALUE: A CMC-CANADA SURVEY REPORT
By: Michael Brennan | Published: Spring 2019
This survey has provided key insights on how members perceive CMC-Canada, the direction they wish us to take, the reasons some are disaffected and what it will take to grow our association.
CUSTOMER EXPERIENCE
Providing a Superior Client Experience: A Key Differentiator for Consultants
By: James Grieve | Published: Summer 2019
The sum of all your client experience efforts will result in more business for you and your consulting practice, greater profitability, and sustained relevance in a client-centric marketplace.
CUSTOMER EXPERIENCE
THE HIGH COST OF EXECUTIVE INACTION ON CUSTOMER EXPERIENCE
By: James Grieve | Published: Spring 2018
How to prevent a culture of inaction and indecisiveness when it comes to Customer Experience.
CUSTOMER EXPERIENCE
DEMYSTIFYING CUSTOMER EXPERIENCE: A GUIDE FOR CONSULTANTS
By: James Grieve & Sean Shepherd | Published: Fall 2017
A comprehensive review of the key dimensions of Customer Experience to help consultants support their clients.
FUTURE OF CONSULTING
EXPLORING THE FUTURE OF MANAGEMENT CONSULTING
By: Dwight Mihalicz | Published: Spring 2019
Management consulting is vulnerable to disruption just like any other industry. So, what does its future hold?
FUTURE OF CONSULTING
MANAGEMENT CONSULTING: HISTORY AND FUTURE
By: Jac van Beek | Published: Summer 2017
A thorough examination of the origins of management consulting - from the post-WW2 era to the present - and a look at what's next.
GOVERNANCE
WHY MOST BUSINESSES FAIL – AND HOW TO BUCK THE TREND
By: Tom Koor | Published: Spring 2018
Learn the major challenges businesses face and start to form an action plan to address them before it’s too late.
GOVERNANCE
RETURN ON GOVERNANCE, EXPLAINED – AND HOW TO GET THE MOST OUT OF YOUR BOARD OF DIRECTORS
By: Doug Macnamara | Published: Winter 2018
Learn how to conquer one of the most gnarly and often unaddressed challenges in governance today.
HIRING A CONSULTANT
5 QUALITIES TO LOOK FOR IN A MANAGEMENT CONSULTANT
By: Dwight Mihalicz | Published: Fall 2020
A management consultant can provide you with this objective, considered perspective, coupled with accurate analysis and suggestions for your business going forward.
HEALTH
AN OPTIMISTIC TAKE: 10 BENEFITS OF OUR CURRENT SOCIAL ISOLATION
By: Deborah Connors | Published: Spring 2020
"I am doing my best to feel grateful and to find the gifts that come from this strange, socially distant reality that we are all experiencing, together."
HUMAN RESOURCES
HOW TO DESIGN A BETTER WORKPLACE ON PURPOSE
By: Deborah Connors | Published: Fall 2018
Determining your organization's purpose is a crucial step to improving your workplace culture.
HUMAN RESOURCES
RESIST 'PEOPLE OVER PROFITS' AT YOUR OWN PERIL
By: Heidi Hamilton | Published: Spring 2018
A look at the challenge of moving leaders to a people-first approach to management.
INNOVATION
10 BEST PRACTICES FROM INNOVATORS WHO ARE LEADING THE WAY
By: Sapna Malhotra | Published: Summer 2020
During these uncertain times, it’s more important than ever to leverage the expertise of innovative leaders.
IN MEMORIAM
In Memoriam: Gerard Edwards, FCMC
By: CMC-Canada
With heavy hearts we wish to announce the recent passing of Gerard Edwards, a long time CMC community member, leader, and colleague, on November 14th, 2020.
INNOVATION
12 BOOKS TO HELP CONSULTANTS BE MORE INNOVATIVE THIS YEAR
By: Sapna Malhotra | Published: Winter 2018
We can always use some inspiration, especially from innovators who are crushing the competition in their respective industries.
HUMAN RESOURCES
INSPIRING PSYCHOLOGICAL WELL-BEING IN THE WORKPLACE
By: Deborah Connors | Published: Winter 2018
How to build a workplace culture that promotes positive mental wellness for everyone.
LEADERSHIP
ONWARD AND UPWARD: HOW TO LEAD WITH POSITIVITY
By: Deborah Connors | Published: Fall 2020
Higher performance as leaders, as teams and as organizations is not just enhanced by positive practices, it requires them.
LEADERSHIP
HOW TO SURVIVE (& THRIVE) AS A CONSULTANT DURING A GLOBAL PANDEMIC
By: Michael Zipursky | Published: Summer 2020
3 strategies to help your consulting business not only survive and manage during the global pandemic – but thrive during and after it.
LEADERSHIP
HOW TO CREATE A RESILIENT ORGANIZATION AND GET READY FOR THE BOUNCE BACK
By: Dwight Mihalicz | Published: Summer 2020
Will your organization be prepared when the bounce back comes?
LEADERSHIP
MANAGING THROUGH TURMOIL: 5 REQUIREMENTS FOR LEADERS
By: Dwight Mihalicz | Published: Spring 2020
How does one manage in such difficult circumstances, whether it is an organization, a department or a team?
LEADERSHIP
3 REASONS WHY FOCUSED COACHING CAN SUPPORT PHYSICIANS DURING THE COVID-19 PANDEMIC
By: David Ramsey & Dr. Beth Pedersen | Published: Spring 2020
The COVID-19 crisis has created an urgent need for leaders, including management consulting leaders to support their communities in any way possible.
LEADERSHIP
WHY STAFF DELEGATION MATTERS AND HOW TO DO IT WELL
By: Richard Eaton | Published: Winter 2020
Given the right kind of visionary, empowering leadership, anything is possible.
LEADERSHIP
LEADERSHIP FAIL: AVOID SHUTTING DOWN PROJECTS ON THE 1-YARD LINE
By: Jenifer Bartman | Published: Summer 2019
Consultants can play a key role by identifying and prioritizing task items and keeping the project implementation process on track.
LEADERSHIP
5 TIPS TO HELP COMPANIES SUCCESSFULLY NAVIGATE THE GIG ECONOMY
By: Mumtaz Chaudhary | Published: Spring 2019
Five factors you should consider to ensure the gig workers you use to complement your workforce meet or exceed your expectations.
LEADERSHIP
25 YEARS AS A CMC: WHAT IT’S MEANT TO 2 ALBERTANS
By: Pauline Patenaude & Keleigh Cormier | Published: Winter 2019
Pauline Patenaude and Keleigh Cormier share the impact of the CMC designation on their careers – and what's in store for the future.
LEADERSHIP
THE TOP 4 THREATS TO YOUR FAMILY BUSINESS IN 2019
By: Jenifer Bartman | Published: Winter 2019
Family businesses have the potential to be unstoppable when everyone works together to move forward with common purpose.
LEADERSHIP
CEOS MUST TAKE A HOLISTIC VIEW OR RISK FAILING THE ORGANIZATION
By: Dwight Mihalicz | Published: Fall 2018
With a higher level view, the CEO sees opportunities that others simply can’t.
LEADERSHIP
POOR EMPLOYEE ENGAGEMENT: OFTEN A SYMPTOM OF WEAKNESS AT THE TOP
By: Dwight Mihalicz | Published: Summer 2018
In an effort to improve poor employee engagement, many organizations only treat the symptoms when they should be addressing the underlying problems.
LEADERSHIP
3 TIPS FOR RUNNING A SUCCESSFUL HUSBAND-AND-WIFE CONSULTING BUSINESS
By: Mumtaz Chaudhary | Published: Spring 2018
It’s certainly unconventional, but not impossible to do; you simply have to figure out how to work together effectively.
LEADERSHIP
THE FIVE KEY ROLES FOR DIGITAL LEADERS
By: Connie Siu | Published: Winter 2018
Five essential hats that digital leaders must wear for an organization to be successful.
LEADERSHIP
ACCOUNTABILITY IN MANAGEMENT, EXPLAINED
By: Dwight Mihalicz | Published: Fall 2017
A look at the key concepts of accountability - what it is, how it impacts managers, and how to approach this critical piece of the puzzle for effective management.
LEADERSHIP
WHY LEADERS OFTEN WON'T ACCEPT CONSTRUCTIVE FEEDBACK
By: Wilma Slenders | Published: Fall 2017
Reviewing all the possible factors at play in the non-acceptance of constructive feedback.
LEADERSHIP
INNOVATION AND RISK: AN UNCOMFORTABLE BALANCE
By: Jac van Beek | Published: Fall 2017
An emerging conundrum for many sectors is: how to manage risks in an accelerated world that demands rapid innovation?
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LEADERSHIP
HOW MOUNTAINEERING IS LIKE BUSINESS LEADERSHIP (AND HOW IT'S NOT)
By: Richard Eaton | Published: Summer 2017
So how is mountaineering like business leadership, and how is it not? Six things I’ve learned over the past 20 years about both of these important facets of my life.
MARKETING
CONTENT MARKETING: A REVIEW OF BEST PRACTICES FOR LEADING TECHNICAL COMPANIES
By: Dafne Orbach | Published: Spring 2019
Creating specific content and demonstrating your understanding in solutions to meet your clients’ needs are the founding elements of a successful content marketing strategy.
MARKETING
Segmenting B2B vs B2C: 6 Audience Characteristics to Consider When Planning Your Next Marketing Campaign
By: Dafne Orbach | Published: Fall 2018
Segmentation of B2B and B2C starts from the same ground, but each target audience requires a different marketing strategy.
MARKETING
FOCUSED MARKET SEGMENTATION, EXPLAINED – WHY EVERYONE CANNOT BE YOUR CLIENT
By: Dafne Orbach | Published: Summer 2018
If you want to connect with your clients and succeed at selling, start with identifying and gaining a deep understanding of your clients.
MARKETING
BREAKING THROUGH THE CONFUSION ON CASL
By: David Starnes & Emma Warrillow | Published: Spring 2018
A review and update of the critical components of Canada’s Anti-Spam Legislation (CASL).
MARKETING / ADVERTISING
How Consultants can Solve the Digital Marketing Challenge
By: Cal Harrison | Published: Summer 2017
Creating the case that digital marketing for professional services requires long term commitment - but relatively little investment if done right.
MEMBER PROFILES
Consultants who love consulting
By: CMC-Canada | Published: Ongoing
Get inspiration and insights on how to get started in management consulting by reading these featured profiles of CMC-Canada members.
OPERATIONS
MEMO TO MANAGEMENT CONSULTANTS: RECOGNIZE THE HIDDEN VALUE IN OPERATIONS
By: James Reyes-Picknell | Published: Summer 2020
Get operations right and costs go down while reliability goes up.
OPERATIONS
HOW TO STAY ON TOP OF OPERATIONAL EXCELLENCE
By: Connie Siu | Published: Winter 2019
Effective operations will accelerate the execution of everything a business needs to do to fulfill its goals.
PROJECT MANAGEMENT
Avoiding the Technology Death Spiral: How to Make Sure your IT Projects Succeed
By: Richard Eaton | Published: Summer 2019
Learn how management consultants can better position themselves for success on large technology initiatives.
PROJECT MANAGEMENT
YOUR KEY TO PROJECT MANAGEMENT SUCCESS - A HYBRID AGILE FRAMEWORK
By: Michael Stanleigh | Published: Summer 2017
Projects that require innovative approaches to realize the final product design will benefit greatly from a hybrid agile approach to their development.
RISK MANAGEMENT
THE INS AND OUTS OF RISK MANAGEMENT
By: Michael Stanleigh | Published: Summer 2018
A primer on everything risk management to help you respond to challenges effectively.
SALES
HOW TO OPTIMIZE YOUR SALES PROPOSAL TO CRUSH THE COMPETITION
By: Sapna Malhotra | Published: Winter 2019
A poor proposal can deliver a devastating blow to your chances of securing new business.
STRATEGY
STRATEGY RENEWAL FOR YOUR BUSINESS DURING CHALLENGING TIMES
By: Connie Siu | Published: Summer 2020
It is necessary to take a fresh perspective incorporating the latest market and customer intelligence, and develop a holistic direction that would help your business thrive.
STRATEGY
CLOSING THE GAP BETWEEN STRATEGY FORMULATION AND EXECUTION
By: Jeff Robinson | Published: Winter 2020
When a major opportunity or threat appears, your business strategy can ensure that your strategic framework supports your competitive advantage.
STRATEGY
TWO KEY FACTORS TO GETTING STRATEGIC PLANNING RIGHT
By: Bob McCulloch | Published: Fall 2018
Management consultants know that there’s often only one chance for you to make a positive impression with your clients.
STRATEGY
SEARCHING FOR GUIDANCE, STRATEGIC PLANNING EDITION
By: Michael Stanleigh | Published: Winter 2018
A review of the process for developing a strategic plan that will bring your company's vision and strategic imperatives to life.
STRATEGY
SURVIVING YOUR FIRST 100 DAYS AS A CORPORATE STRATEGIST
By: Kirk Leverington | Published: Summer 2017
The necessity to challenge assumptions, work with meaningful data, and other crucial considerations for the corporate strategy leader in their first 100 days.
TECHNOLOGY
WHY DIGITAL TRANSFORMATION IS NOT THE FUTURE OF BUSINESS
By: Abu Maiyaki | Published: Fall 2020
Learn how to build an organizational operating model that is future ready and future proof.
TECHNOLOGY
CYBER SAFETY CULTURE: IT’S TIME FOR A CYBER SECURITY RE-THINK
By: Janet Cloud | Published: Winter 2020
A cyber safety culture will help your team recognize its cyber vulnerabilities, in order to measure and manage risk through awareness, trust, education, intelligent pro-active processes, and common sense.
TECHNOLOGY
Consulting Mini-Case Study: What is Blockchain and How do Consumers Benefit?
By: Pauline Patenaude | Published: Summer 2019
Let’s examine how blockchain has been used in two different industries – agriculture and art – and how consumers benefit.
TECHNOLOGY
Artificial Intelligence: Critical Learning for Management Consultants
By: Lyn McDonell | Published: Spring 2019
Learn how Artificial Intelligence (AI) is expected to impact management consulting in the coming years.
TECHNOLOGY
5 Blockchain Trends to Watch in 2019
By: Dawood Khan & Carleigh Zangrando | Published: Winter 2019
In 2019, we can expect more speculation, adoption, and better functioning business applications in this rapidly shifting industry.
TECHNOLOGY
Don't Miss Out: How to Extract Full Value from your Analytics
By: Connie Siu | Published: Summer 2018
To extract insightful information from data, businesses need to understand their motives for analytics and have a plan on how to use the information.
TECHNOLOGY
How to Build a Great Consulting Website
By: Jordan Sandler | Published: Fall 2017
Get some great tips on how management consultants can improve their existing websites or build new ones.
TECHNOLOGY
Blockchain Technology: A Primer for Consultants
By: Dawood Khan | Published: Summer 2017
Learn the basics of blockchain technology, its importance, and the key best practices to make it work for your business.
